At Nootka & Sea we want you to be 100% satisfied with your purchase. We stand behind the quality and integrity of our products and we’re sure you’ll fall in love with the items you’ve purchased from us.

If, however, you are dissatisfied with one of our products, you may return it to us within 30 days of the original ship date to receive a refund. Please note: The purchaser is responsible for return shipping charges and will not receive a refund of the original shipping charge.

Items purchased through a Nootka & Sea retailer must be returned or exchanged through that specific retailer following their specific return policies and guidelines.

To return or exchange online purchases or for any other order discrepancies, please contact us prior to returning your merchandise via our customer service line (604) 849-2517 or hello@nootkaandsea.com